Coupons
Any coupons or promotional codes must be entered at time of checkout online. We do not refund, credit, or retroactively apply coupons, credits, or discounts after your order has been finalized.
Payments
Due to the custom nature of our products we do require pre-payment on all orders placed, whether by phone, email, or website.
For orders initiated or placed within the USA or Canada, we accept all major credit cards or PayPal.
For all other international orders, we accept PayPal only.
Return Policy
Returnable items must meet all of the following criteria:
- RMA approval number issued by Bodyguard Products, LLC
- New & Unused condition; Never installed
- Undamaged and still in original packaging with pallet, Ready for resale
(For returns due to damage, please reference Freight Damage Claim Form)
Return must be requested via our website: Click here.
Items that are considered Non-Returnable:
- All items that were made for vehicles older than 2 generation models back.
- All Traditional Series product including pipe steps. (front bumpers, rear bumpers, steps)
- Any product that requires special modifications to any portion of the bumper, such as custom orders that require wider fenders or orders made to fit trucks with body lifts.
- Any item that was ordered with custom powder coat option such as but not limited to: a bare metal bumper with powder coated options, or a texture black bumper with gloss black options.
- Display stands, prototype bumpers used for R&D or test fits, and items that were ordered incorrectly are not returnable and are non-refundable per our discretion.
- Items such as apparel, lights, winches, etc. are not returnable and are non-refundable.
A fee of $50 or 20% (whichever is greater) applies to ALL returns. All returned items must have an RMA approval number, be in new/unused condition, in undamaged packaging materials and ready for resale. Bodyguard is not responsible for re-packaging or shipping costs associated with items to be returned. All shipping costs are the customers responsibility. If returned items are damaged, the customer is responsible for any and all repair costs associated.
*COD SHIPMENTS/RETURNS WILL NOT BE ACCEPTED AND WILL BE RETURNED TO SENDER*
If approved for return and item meets all requirements, Bodyguard will issue your refund within 30 days of the delivery of the item back to Bodyguard. Bodyguard reserves the right to refuse a return on any item and makes the final decision on all returns and refunds.
All sales, regardless of the item, are final after 30 days from ship date.
Cancellations
All cancellations are subject to a restock/cancellation fee of $50 or 20% of the purchase price, whichever is greater. Bodyguard reserves the right to refuse cancellation on any item and makes the final decision on all cancellations and refunds.
Production/Lead times vary and for that reason, no cancellations will be accepted after 5 days from the original order date for any of the following items:
- Any item that ordered for vehicles older than 2 generation models back.
- Any Traditional Series product including pipe steps. (front bumpers, rear bumpers, steps)
- Any product that requires special modifications to any portion of the bumper, such as custom orders that require wider fenders or orders made to fit trucks with body lifts.
- Any item that was ordered with custom powder coat option such as but not limited to: a bare metal bumper with powder coated options, or a texture black bumper with gloss black options.
- Items such as apparel, lights, winches, etc. may not be cancelled and a refund will not be issued.
- Any item that has already been processed for shipping or has been shipped (Refer to Return Policy)
Cancellations must be requested via our website: Click here.
If you requested to cancel an order that has already been shipped or has been scheduled for shipment, please refer to our Returns Policy.
Shipping Disclaimer
Bodyguard is not responsible for carrier delays, lost, stolen, or misdirected shipments by the carrier when carrier provides notice of delivery. This includes both small package and freight shipments. If carrier shows item delivered and customer claims to not have received the item, it is the responsibility of the customer to file a claim directly with carrier. Under no circumstances will Bodyguard be liable for lost or misplaced shipments that carrier shows to have delivered.
Refunds
If approved for return or cancellation, Bodyguard will issue your money back within 30 days. Bodyguard reserves the right to refuse a return on any item. Refer to the Return Policy & Cancellation Policy under Terms & Conditions.
Branding
All products we manufacture carry our logo and brand identity. We laser cut our logo into each bumper we produce.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand your personal information and credit card information may be transferred across various networks and devices. You agree not to reproduce, duplicate, copy, resell, or exploit any portion of the Service, or access to the Service or any contact on the website through which service is provided, without express written permission by Bodyguard.
Changes & Modifications
We reserve the right to make changes to design, materials, pricing, advertising materials, programs, etc. as we see fit. We reserve the right to modify the contents of this site at any time, and you agree that it is your responsibility to monitor changes to our site. Prices are subject to change with or without notice at any time.
Billing & Account Information
You agree to provide current, complete, and accurate purchase information and account information for all purchases made at our online store. You agree to update your account and other information including your email and payment information, so that we can compete your transactions and contact you as needed.
Indemnification
You agree to indemnify, defend and hold harmless Bodyguard and all parent companies, subsidiaries, affiliates, partners, officers, agents, and providers; harmless from any claim or demand including reasonable attorney's fees, arising out of your breach of Terms of Service or violation of any law.
Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws in the state of Texas, in the county of Lamar.
Intellectual Property
All names and logos are the property of their respective owners and/or companies. Bodyguard is a US Registered mark of Bodyguard Products LLC. We take great pride in protecting intellectual property, design, trademarks, and patents. If you feel we have infringed your intellectual property please write to our IP agent at:
Bodyguard IP
c/o Knobbe Martens
2040 Main Street Floor 14
Irvine, CA 92614
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site or subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number or credit card information.
Users may, however, visit our site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web Browser Cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Bodyguard Bumpers collects and uses Users personal information for the following purposes:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs. - To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. - To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third Party Websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.
Changes To Privacy Policy
Bodyguard Bumpers has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Bodyguard Bumpers
2675 Farm Road 79
Paris, Texas 75460
Last Update: January 17, 2020